Dear Mark,
Thank you for your reply. As I mentioned to Vincent on another post, I was able to solve many of the issues with the help of Dave Waggoner from Perkin Elmer. Similar to what you describe, in my case the windows updates were creating the issue of the application not wanting to open. This has been solved now. Dave asked me to update to version 1.7.6.4 and so far Spec32 is working well. I have not had any major issues. I am looking forward to the upcoming release of version 1.7.6.5.
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Julio M. del Hoyo-Meléndez
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Original Message:
Sent: 10-22-2024 16:24
From: Mark Benson
Subject: Issues with Spec32 software
Hello Julio,
Have you tried to reinstall the drivers? I've had issues where I can't open the application, usually when the laptop updates automatically. If I reinstall the drivers with the "CDI Driver installer" in the CDI Spec 32 folder it fixes the issue. This doesn't sound like the same problem you are having but it might be worth a try if you haven't already.
Mark Benson
Getty Research Institute
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Mark Benson
Assistant Conservator
Getty Research Institute
Los Angeles CA
Original Message:
Sent: 10-15-2024 11:21
From: Julio del Hoyo-Meléndez
Subject: Issues with Spec32 software
Dear All,
For those of you currently using the Oriel-MFT, I wanted to ask if you have experienced issues when working with the Spec32 software. We've been having a hard time recently trying to have a steady operation of the software. We've experienced multiple crashes, problems when starting up, a couple of frozen screens with no updates of spectra when measuring in continuous mode, etc. We have uninstalled and installed the program several times using the download links available from the Control Development website, but still it is quite inefficient. We tried calling CD support in Indiana, but no one is answering their telephones. Although the website shows a 2024 copyright, it is difficult to know if they are still in business. Any recommendations will be highly appreciated.
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Julio M. del Hoyo-Meléndez
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